Service after the sale – Quality counters assembled and installed with precision do not require regular service. In the rare instance something needs to be adjusted or repaired—regardless of the reason—you want a company with the skills, experience, and willing attitude to make things right.
Basically, you get what you pay for. Make sure you purchase countertops from a company that:
- invests in its team, facility and quality raw materials.
- has standards for the quality of raw materials (surface polish quality and consistency of a slab is very important and is difficult to see when selecting large pieces stored vertically).
- takes no shortcuts when it comes to the measuring and crafting processes (computer & laser templating and hand finishing are critical). All these professional tools and practices make for accuracy, precision, and a highly-refined product when installed by trained technicians.
- cultivates a great customer experience, from start to finish and after the sale.